Who won: GB-Norwich: Income Analytics and Engagement service 2026

About this contract

Analytics tool and engagement platform to support income maximisation and operation efficiency for the Income Collection team. Contract value for the whole contract term £255,378 ex VAT £306,453.60 incl. VAT Additional information: Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14)

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• ✓Answer against the marking scheme, not the question text — Flagship Housing Limited scores each response, so map your evidence to the published criteria and weightings.
• ✓At £306,453.6, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Flagship Housing Limited retenders on a cycle. Get matched the day the next one lands and start your draft early.

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