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The Council sought to make provision for its electricity and gas requirements from 1st April 2027 for a period of three years with the option to extend for 2 x 12 months. The Council procured a fully managed service whereby the Managed Service Provider (MSP) will purchase energy for and on behalf of the Council via an established framework or dynamic purchasing system that is compliant with either the previous or current Procurement Regulations. It will provide a flexible purchasing method of procuring energy and will provide an end-to-end billing and management service. It will take the form of a single contract with the MSP negating the need to have a separate contract with the energy suppliers. Deliveries of services included are as follows: • Account Management including customer service; • Billing; • Management of Sites and Metering; • Data Management; • Purchase of green electricity; • Complaints Handling; • Online Management Portal; • Portfolio Reviews; • Performance Requirements and Service Levels The new procured service will cost £10.1 million per annum, covering an annual volume of around 26 GWh of electricity and 45 GWh of gas. The Managed Service cost will be circa £10
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