Who won: Forsta Plus

About this contract

Multimodal survey software that allows: • survey data collection across different modes (online and telephone) • advanced survey questionnaire design including complex routing • multimodal operation (CAWI and CATI) in real time • CATI queue management • API to integrate data transfer with internal system • technical support and trouble shooting Forsta Plus SaaS experience measurement, data analytics, and insights. 820,000 units over 2 years. Premium emails up to 800,000 per month. 245 CATI interviewer seats. A UK1 was published on 26th May 2026 https://www.find-tender.service.gov.uk/Notice/049003-2026 A UK5 was published on 29th July 2026 https://www.find-tender.service.gov.uk/Notice/071760-2026 A UK6 was published on 4th September 2026 https://www.find-tender.service.gov.uk/Notice/083902-2026

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