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Summary of Opportunity The London Borough of Hackney is preparing to tender a newly redesigned, tenure-neutral Floating Housing Support Service. The council is seeking an experienced external provider to deliver high-quality, specialist housing-related floating support. The redesigned service focuses on a Complex Long-Term (Level 3/Tier 4) model with no fixed cutoff dates. It expands traditional boundaries to support residents with severe mental illness (SMI) alongside co-occurring Learning Disabilities, Neurodivergence (Autism/ADHD), and Care Leavers (aged 18+) transitioning into Adult Services. Key elements embedded into the new specification include: Specialist Methodologies: Requirements for Psychologically Informed Environments (PIE), Trauma-Informed care, and Sensory-Informed approaches. Innovative Delivery: A small medication prompting service for Mental Health clients and utilisation of Smart Care/Assistive Technology. Strategic & Workforce Alignments: Mandatory payment of the London Living Wage and structural alignment with Hackney's evolving healthcare "Neighbourhood Model". Purpose of the Market Event Ahead of the formal procurement launch, we are hosting a preliminary
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