Who won: Fitness equipment maintenance

About this contract

To have in place a contract that includes service of gym equipment for insurance purposes and quick turnaround on repairs for reputational purposes. The contract to now include Bowling Pool as the equipment there is now out of its original 5-year agreement. An umbrella agreement has been drafted to include all other sites as they come out of warranty period. All sites are now almost exclusively using Pulse Fitness equipment. Some are still under warranty. Using the same supplier across all creates consistency. Pulse Fitness supplied the equipment and have confirmed that they will use their own specific parts. Other service providers in the past have not met their obligations to 2-day turnaround.

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