How to win: FC BISA In Service Support Contract

About this contract

The FC BISA ISS contract establishes a requirement to deliver comprehensive in-service support for the Army’s fire control systems (FC BISA, FCA, and BPD) through to their planned out-of-service date of 2035. This includes Contractor Logistic Support (CLS), software maintenance and updates to ensure continued compatibility with BCIP infrastructure, hardware and engineering support, and integrated logistics functions such as helpdesk services, obsolescence management, configuration control, and technical documentation. Additional requirements cover safety, security, quality management, training support, and ad hoc or post-design services, ensuring the system remains safe, operational, and aligned with evolving battlefield and security needs. The estimated value of the contract is £42.7 million (excluding VAT), categorised as a Category C project and governed under the Single Source Contract Regulations (SSCR) 2014. The requirement will be supplied through a Direct Award to CGI IT UK Ltd under the Procurement Act 2023, reflecting their role as the incumbent developer and support provider. Delivery will follow an Invitation to Negotiate (ITN), detailed evaluation, and negotiation proc

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Defence Equipment and Support scores each response, so map your evidence to the published criteria and weightings.
• ✓At £42,700,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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