Who won: Family Information Hub digital website

About this contract

Procurement, implementation, and ongoing support of a digital platform to host the Isle of Wight Council's Family Information Hub. The supplier will provide a cloud-based solution to deliver a centralised directory of services for families, carers, professionals, and service providers. The contract will include system hosting, maintenance, updates, technical support, and data processing services, with the supplier system acting as a Data Processor on behalf of the Council. Additional information: Please note that the initial term is 19/10/26 - 18/10/28 but could be extended by up to a further 10m. Initial term value is £84,706. Whole life cost value £102,454

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• ✓Answer against the marking scheme, not the question text — Isle of Wight Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £102,454, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Isle of Wight Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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