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The Ministry of Justice, through His Majesty’s Courts and Tribunals Service (HMCTS), is undertaking preliminary market engagement as part of the Enforcement Improvement Programme. Criminal Fines Collection and Enforcement (Enforcement) is the part of HMCTS responsible in the main for the collection and enforcement of financial penalties imposed by the criminal courts and the subsequent disbursement of funds. Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime. The Enforcement Improvement Programme supports the Criminal Fines Collection and Enforcement vision by improving the end-to-end journey for financial penalties. The current enforcement model is largely manual and report-driven, with activity involving multiple systems and steps. Staff often review reports, gather data from different sources, interpret information and progress cases. Because information can sit across systems, it may be harder to quickly identify linked accounts, track individuals, understand payment behaviour and prioritise cases. Streamlining data and processes would support more efficient decision-making, reduce rework and help target the most effective interv
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