How to win: EMR HVAC Maintenance, Overhaul & Spares Support for Class 158 & Field Engineering & Technical Support for Class 158 & Class 170

About this contract

East Midlands Railway (EMR) operates passenger rail services across the East Midlands and relies on the continued performance of HVAC systems on its Class 158 and 170 fleet to support safe operation, passenger comfort, demisting and overall service reliability. The Supplier is required to provide an integrated HVAC support solution covering maintenance, overhaul and spares support across both fleets. EMR's preference is for a model that gives a clear point of accountability, well-defined operational interfaces and strong performance visibility across the full support package. Schedule Lot 1: HVAC Overhaul and Repair (Class 158), Schedule Lot 2: Field Engineering and Technical Support (Class 158 & Class 170)

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — TRANSPORT UK EAST MIDLANDS LIMITED scores each response, so map your evidence to the published criteria and weightings.
• ✓At £1,876,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 4 September 2026 and a strong bid takes iteration.

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