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The Financial Ombudsman Service (FOS) is undertaking pre‑market engagement to inform the development of a potential future procurement for Workplace Adjustments and Health & Safety requirements. This notice invites suppliers with experience in the provision and delivery of Workplace Adjustments and Health & Safety services, including associated digital platforms and value-added services, to participate in a Request for Information (RFI). As this engagement is at an early stage, FOS is not yet in a position to estimate the value of any future contract. The purpose of this engagement is to gather insight into: Market capability Managed service models and delivery options Equipment provision and supply chains Technical support and training Commercial appetite This exercise is intended to inform the potential future requirement only. It does not constitute a procurement or an invitation to tender, does not involve any supplier selection or evaluation, and does not commit FOS to commencing a procurement process or awarding a contract.
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