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1.1 Background Birmingham Children's Trust (the Trust) requires a Supplier to support compliance and good practice for staff who use display screen equipment (DSE) as part of their normal work. This includes ensuring staff have suitable workstation set-up, access to appropriate ergonomic seating, and timely implementation of adjustments identified through assessments. DSE assessments are required for DSE users and should be undertaken when new workstations are set up, new users start, changes occur, or users report discomfort. 1.2 Objectives The Supplier will: 1. Deliver consistent, high-quality DSE assessments (remote and onsite). 2. Provide and/or recommend ergonomic chairs appropriate to user needs. 3. Complete chair set-up and adjustments for: o newly supplied chairs, and o the Trust's existing chair stock (where suitable). 4. Provide clear reports, action plans, and management information to enable implementation and audit trail. 5. Provide a responsive SLA-driven service with measurable performance.
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