How to win: Dedicated Housing Tenant Website

About this contract

Cardiff Council seeks approval in principle to procure a supplier to design, build, host and support a dedicated housing tenant website. The proposed solution will deliver a responsive, mobile-first digital website for housing tenants, supporting improved access to housing information and services. The website will be fully bilingual (Welsh and English) and compliant with Welsh Language Standards and WCAG 2.2 AA accessibility requirements, including the provision of an independent accessibility audit. The scope includes: User-centred design and development of a new tenant-facing housing website Implementation of bilingual functionality (Welsh and English) Compliance with accessibility legislation and standards (WCAG 2.2 AA) Secure hosting provision meeting UK public sector cloud, GDPR and data residency requirements Disaster recovery, backup arrangements and defined service levels for availability and incident response Training and handover to Council administrators to enable independent content management Transfer of all source code, content, and digital assets to the Council upon completion

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Cardiff Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £75,500, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 16 October 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

Related resources

Similar contracts