How to win: Debt Collection Services

About this contract

Connexus seeks to recover former tenant debt and sundry debt in a manner that is both effective and sensitive to customer circumstances. The organisation is committed to ensuring that all recovery activity is undertaken in line with regulatory requirements, ethical practices, and a strong customer service ethos, particularly when engaging with potentially vulnerable individuals. Connexus is seeking to procure a single supplier to deliver this service across both geographical areas of both Shropshire and Herefordshire. The anticipated annual contract value is approximately £12,864.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Connexus Homes Limited scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 7 December 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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