How to win: DDaT26499 - Online Dispute Resolution Discovery and Alpha Options

About this contract

Online Dispute Resolution (ODR) solution to support Acas Early Conciliation services by improving claimant understanding, enhancing notification quality and completeness, and reducing operational demand. The solution may include pre-notification guidance, intelligent form validation, dynamic user support, workflow automation, and integration with Microsoft Dynamics 365 and other enterprise systems, enabling the testing and evaluation of build, configure or buy implementation options during Alpha.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — UK Research and Innovation scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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