How to win: DCWW2117 Live and Final Debt

A services contract from Dwr Cymru Cyfyngedig. Below: what it involves and how to write a winning bid for it.

Buyer

Dwr Cymru Cyfyngedig

Closing date

2 October 2026

About this contract

Procurement of debt collection agency services for Dŵr Cymru Welsh Water, covering the recovery of live and final customer debt, with a focus on customer outcomes, regulatory compliance and service performance.

How to win contracts like this

✓Answer against the marking scheme, not the question text — Dwr Cymru Cyfyngedig scores each response, so map your evidence to the published criteria and weightings.
✓Lead with evidenced capability and social value — for services work these usually outweigh price.
✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
✓Start early: it closes 2 October 2026 and a strong bid takes iteration.

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