How to win: D159PA - AI Digital Guidance & Support Platform - Preliminary Market Engagement Questionnaire

About this contract

Essex County Council is procuring an AI-powered Recovery Support Assistant, delivered through WhatsApp and web, that supports people affected by drug and alcohol use, including people with complex needs, through their recovery. This is to sit alongside the Buyer's existing services and does not replace them. We are looking to understand the capability of the market to ensure our specification is achievable, as well as delivering the needs of our residents in need of help. The service users will be residents of Essex affected by drug and/or alcohol use, including people with complex needs. This service will be for those 18 years and older initially. There is no limit on the number of service users.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Essex County Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £84,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 25 November 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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