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The Student Loans Company (SLC) requires an experienced supplier to provide Cyber Crisis Management and Communications Support to ensure the organisation is prepared to respond effectively to cyber incidents and minimise potential reputational impacts. The service is required over a 24-month period and includes proactive preparedness activities, such as reviewing and strengthening cyber incident response and communications plans, facilitating planning workshops, and providing expert recommendations. In addition, the supplier must offer an ongoing retainer-based service that provides regular engagement, horizon scanning, and immediate access to specialist support on a 24/7 basis should a cyber incident occur. The supplier will work closely with SLC stakeholders to support effective communication with customers, staff, regulators, government partners, media, and other key audiences during and following an incident.
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