Who won: CWC25130 - Debt Recovery and Management Systems Mini Competition (NEPO Legal Services)

About this contract

This contract is required to increase income collected in respect of debts where legal action is required to encourage payments, through procurement of an external provider. There is a requirement for an external provider to undertake high volume and variety of debt for pre-legal and legal services, using appropriate software for data cleansing and enhanced recovery rates, as the capacity and systems are not currently present within the Council. Once Enforcement Agents for Council Tax and Business Rates, or External Collection Agents for Sundry Debts have exhausted their attempts to collect amounts due to the council, debts will be referred to identify propensity to pay and then progress to individually authorised legal stages where appropriate or identified as irrecoverable for the Council to proceed to write of the debt.

Who won contracts like this

• ✓Answer against the marking scheme, not the question text — Wolverhampton City Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £400,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Wolverhampton City Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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