Who won: Council Services Platform

About this contract

The Council require a single, modular enterprise cloud platform to support all Salisbury City Council service areas and functions, not limited to any one department. The solution has to be capable of being configured and rolled out across the organisation in phases, while maintaining a consistent data model, user management, reporting and governance. The platform has to be capable of supporting end-to-end processes across all Council service areas, including but not limited to Customer Services and Contact Centre functions (such as enquiries, requests, complaints and communications), Parks, Open Spaces, Play Areas, Trees and Grounds Maintenance, Inspections, Compliance and Health & Safety activities (including vehicle and equipment checks where applicable), Asset Management, Task Management, Works Orders and Maintenance, Crematorium and Bereavement Services (including bookings, tasks, payments and record management), Allotments, Grants and Funding administration (covering applications, assessments, scoring, approvals, agreements, payments, monitoring and reporting), Markets, Street Trading and Events, Facilities and Venue Bookings (including halls, rooms, pitches and other council

Who won contracts like this

• ✓Answer against the marking scheme, not the question text — Salisbury City Council scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Salisbury City Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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