How to win: Conversion Practices Victim Support Service

About this contract

The Authority is seeking to engage with the market regarding the upcoming procurement of a national Conversion Practices Victim Support Service. This service provides critical remote support to individuals who have gone through, are going through, or are at risk of conversion practices. The requirement comprises two primary components: Helpline Service: The operation of a bespoke helpline, or integration of comprehensive support into an existing vulnerable-person helpline. Service must operate a minimum of Monday to Friday, 9am to 5pm, via telephone & live web-chat/email. Website Management: Transfer, maintenance & expansion of existing information website, which serves as a public repository for legal protections, resources & signposting. A draft copy of the requirements are attached to this notice. Additional information: 3. Key Procurement Parameters & Constraints Contract Duration: 24 Months (with a formal performance review at the 12-month mark). Estimated Financial Value: Strict maximum budget of £80,000 per annum (Inclusive of VAT), totaling £160,000 over the 24-month term. Bids exceeding £80,000 in either year will not be considered. Anticipated Call

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Cabinet Office scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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