How to win: Cloud-Based Video Knowledge Capture and Learning Platform

About this contract

The solution must enable the secure capture, upload, management, and analysis of short-form video content to support organisational learning, knowledge sharing, and continuous improvement. The platform shall allow users to record and submit video observations, experiences, and learning insights via mobile and desktop devices, with functionality to structure content through workflows, prompts, and templates. The service must include: Platform access and licensing for an agreed number of users, with scalable capacity to accommodate future growth Secure cloud hosting, including data storage, backup, and disaster recovery provisions in line with UK data protection requirements Video capture and management capabilities, including upload, tagging, categorisation, and search functionality Workflow and configuration tools to support structured knowledge capture aligned to business processes Analytics and reporting functionality, including dashboards and insight generation from submitted video content User management and access controls, including role-based permissions Integration capabilities with existing enterprise systems where required (e.g. learning management systems, collaboration

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — UNITED UTILITIES WATER LIMITED scores each response, so map your evidence to the published criteria and weightings.
• ✓At £10,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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