How to win: Cloud-based income management software solution

About this contract

The software will provide the following core functions: Predictive risk analysis, using rent account history and payment behaviour to identify households most likely to fall into arrears or require early intervention. Case prioritisation, helping Income Officers focus on the cases where action is most likely to prevent arrears increasing or avoid escalation. Automated early contact, including low-cost communications such as text messages or letters, to encourage payment or contact before formal intervention is required. Management information and reporting to support monitoring of arrears trends, officer activity, outcomes and service performance.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — London Borough of Lambeth scores each response, so map your evidence to the published criteria and weightings.
• ✓At £1,234,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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