How to win: CivTech 12 - Challenge 12.4 - How can technology improve both the efficiency and the patient experience in NHS transport, starting with renal services?​

About this contract

With over 273,000 people in Scotland living with Stage 3-5 Chronic Kidney Disease (CKD), including 2,000 receiving dialysis treatment, and demand expected to increase fivefold over the next decade, improvements to dialysis transport across NHS Scotland are urgently needed. Dialysis journeys account for more than 40% of all non-emergency patient transport activity, costing 9.1 million GBP annually. Yet current arrangements can be inconsistent, creating avoidable pressures for patients, providers and NHS services. NHS Scotland is seeking innovative, patient-centred and sustainable solutions that improve reliability, efficiency and patient outcomes, while reducing administrative burden and delivering better value for money.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — NHS Greater Glasgow and Clyde scores each response, so map your evidence to the published criteria and weightings.
• ✓At £650,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 20 October 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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