Who won: Civica on Demand Housing Benefit and Council Tax Processing

About this contract

To deliver the Council's Housing Benefits Change in Circumstance and Universal Credit caseload, with the volumes of 10,400 and to assist with processing for Council Tax caseload, with the volumes of 88,400 items over a 12-month contractual period.

Who won contracts like this

• ✓Answer against the marking scheme, not the question text — Leicester City Council scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Leicester City Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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