How to win: Citizen Identity and Access Management (CIAM) - Preliminarily Market Engagement

About this contract

Description The London Borough of Camden has undertaken preliminary market engagement under section 16 of the Procurement Act 2023 to inform the development of its Citizen Identity and Access Management (CIAM) strategy. The purpose of the engagement has been to improve the Council's understanding of the supplier market, available technologies, implementation approaches, commercial models and emerging practice relating to customer identity and access management. The findings from this engagement will inform the Council's strategic approach to the development of future customer identity and access management capabilities. Preliminary Market Engagement The Council has undertaken desk-based market research together with discussions with a limited number of market participants. The engagement has explored market capability and approaches relating to: • Customer Identity and Access Management (CIAM) • Authentication and identity verification • Passwordless authentication • Identity federation and standards • Accessibility and digital inclusion • Integration with local government systems • Implementation approaches • Commercial delivery models The Council considers that sufficient prelimi

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — London Borough of Camden scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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