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OTR delivers a comprehensive and accessible [direct/in person] emotional wellbeing service for children and young people across Bath and North East Somerset, providing school-based counselling in 14 secondary schools, community counselling in Keynsham and Midsomer Norton, and listening support and counselling for young adults aged 18-25. The service offers confidential, person-centred support for a wide range of emotional and mental health needs, including anxiety, low mood, relationship difficulties, bereavement, stress and self-esteem issues, through a combination of structured counselling and early-intervention listening sessions. The model is designed to improve resilience, wellbeing and clinical outcomes, while maintaining strong links with schools, CAMHS, primary care and wider community services. The enhanced delivery offer includes a dedicated Safeguarding Officer who provides specialist oversight, brief safeguarding interventions for young people presenting with increased risk, staff training, quality assurance, and partnership working, ensuring that support is safe, responsive, trauma-informed and aligned with statutory safeguarding requirements.
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