Who won: CDPO CloudOS Infrastructure Support for NPS and CBP

About this contract

Ongoing support and maintenance of HMRC's CloudOS infrastructure underpinning critical payment systems including but not limited to the National Insurance & PAYE Service (NPS) and Core Business Platforms (CBP). The contract covers tiered support (basic and advanced) for cloud-based servers and operating systems, including incident response, routine patching, monitoring, and backup/recovery services. These services are essential to ensure uninterrupted processing of citizen tax payments and benefit payments.

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• ✓Answer against the marking scheme, not the question text — HM Revenue & Customs scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but HM Revenue & Customs retenders on a cycle. Get matched the day the next one lands and start your draft early.

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