How to win: Camden and Islington Navigator Service

About this contract

The Navigator Service provides intensive, trauma and gender informed support to people rough sleeping for longer periods and with high levels of needs in Camden. The service has operated for several years and achieves good outcomes, supporting people who Camden’s primary outreach team are unable to reach given their broader remit and responsibilities. The service forms a vital component of Camden’s Homelessness and Rough Sleeping Strategy 2025-30, supporting work to reduce rough sleeping across the borough. The service assumes renewed importance due to their expertise in supporting people who are “long-term rough sleeping”, a new national outcome framework measure Camden will be performance managed against by the Ministry of Housing Communities and Local Government (MHCLG). The service is jointly commissioned with Islington Council. The service operates across both Camden and Islington, enhancing response for clients who may move across borough boundaries. Camden are the “contract manager” and receive the greater proportion of the team’s work with Islington contributing funds and supporting with contract management. The service currently exists through a grant agreement held with C

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — London Borough of Camden scores each response, so map your evidence to the published criteria and weightings.
• ✓At £1,946,809, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 4 December 2026 and a strong bid takes iteration.

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