How to win: BwD Information and Advice Service

About this contract

Blackburn with Darwen Borough Council is looking to procure an Information and Advice Service, as part of its Staying Happy Healthy and Well (prevention) offer. The Information and Advice (I&A) Service will support residents to identify services, groups, and support offers that enable them to maintain their independence. It will support the Council’s strengths-based approach and form a core element of the local prevention offer, supporting individuals to build on their own capabilities and reducing on reliance on statutory services. The aims of the Service are to: • Provide a universal, accessible I&A offer that supports prevention, wellbeing and independence and compliments the Information available on the Council website • Maximise safe diversion of I&A-only demand away from ASC by resolving enquiries at the earliest point and strengthening pathways into community and preventative support. • Deliver a clear, trusted, multi-channel front end for Adults and Health information and advice (hub, telephone and digital). • Sustain a reliable partnership with the provider of the Directory of Services (DoS) platform which will be used by residents and professionals. • Maintain and d

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Blackburn with Darwen scores each response, so map your evidence to the published criteria and weightings.
• ✓At £1,242,800, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 26 June 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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