Who won: Business Process Support Services ITT

About this contract

The University has experienced sustained growth in applications from Africa, particularly Nigeria. To support this demand, as well as the potential for growth in other territories, YSJ operates a dedicated Africa Admissions Office in Lagos. The University tendered for skilled and experienced providers to deliver this service in future. Other geographical locations would be considered, if demonstrably beneficial to the delivery of the service requirements. This office processes applications, conducts document verification, manages Pre-CAS interviews, and provides applicant support on behalf of the UK Admissions team. The University has retendering for a Service Provider to operate this service, ensuring high quality delivery, compliance with UKVI and University standards, and a seamless extension of the UK admissions function.

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• ✓Answer against the marking scheme, not the question text — York St John University scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but York St John University retenders on a cycle. Get matched the day the next one lands and start your draft early.

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