Who won: BT1907 - Lone Worker Solution

About this contract

Lone Worker Monitoring - 24/7 monitoring of alarms with escalation to emergency services or nominated contacts. Real-time coordination, incident logging, and escalation based on agreed protocols. Delivery of user training, onboarding support, and access to e-learning modules. Access to a UK-based helpdesk for technical support and user assistance.

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• ✓Answer against the marking scheme, not the question text — Luton Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £42,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Luton Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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