How to win: Brighton Centre Ticketing system 2027

About this contract

Brighton & Hove City Council is seeking to appoint a concessionaire to provide a fully managed hosted ticketing solution for the Brighton Centre, one of the South East's largest entertainment and conference venues. The contract includes the provision, implementation and ongoing support of a hosted ticketing platform, onsite box office system, access control and ticket scanning technology, CRM and marketing services, financial settlement and reporting, customer service support, and associated hardware and software. The solution must support approximately 225,000 ticket sales per annum across a diverse programme of live entertainment, conferences and events, while maximising ticket sales, customer engagement, operational efficiency and commercial income for the Council.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Brighton and Hove City Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £73,500,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 12 October 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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