How to win: Banking Automation Managed Services IIT (Self Service Devices)

About this contract

Post Office is issuing two tenders in succession. The first to be issued is as per 1 below (Managed Services of the Self Service Devices) and the second as referred under 2) below the hardware supply of the Self Service Devices 1) Managed Services of Self Service Devices (ATMs & Multi-Function Deposit (MFDs) and other associated Self Service Devices. To support an existing ATM network (cash dispense notes only) of c.1,400 devices. The volume may increase by up to 500 devices (this is not guaranteed growth). To support a range of MFDs (cash dispense notes only and deposit of notes and coins). Anticipated volumes are 400 devices by the start of 2028 which may increase by another 400 devices beyond 2028 (this is not guaranteed) Key services to be included in the procurement are Provision of a fully managed service solution to support both cash dispense and cash deposit functionality (including notes and coin for deposit). The scope of the services will include: a. Provision and management of a suitable and future proofed secure telecommunications infrastructure to support an ATM / Multi-Function Deposit (MFD) network including both wireless and wired solutions. The solution must be c

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Post Office Limited scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 13 July 2026 and a strong bid takes iteration.

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