How to win: Atlas and Immigration Caseworking Market Engagement

About this contract

Atlas & Immigration Caseworking is the Home Office’s business-critical system used by caseworkers to manage the processing of visa and asylum applications. It also provides operational functionality for Border Force and Immigration Enforcement. The system has a requirement to 24 hours a day, 7 days a week availability, with updates and enhancements continually delivered to enhance functionality and capabilities. It underpins a range of critical national priorities and a significant amount of continuous improvement work driving strategic outcome delivery from the Caseworking Capability. The objective is a re-procurement to replace the following two incumbent contracts: • Atlas Caseworking Asylum • Atlas Caseworking Non-Asylum This new procurement is intended to replace the withdrawn procurement for Atlas Caseworking (Asylum & Non-Asylum) whose market engagement was conducted in March 2025 as itt_81818 under the GCA Technology Services 3 framework. Both those contracted services cover and provide Development and Level 3 Support to the Atlas Caseworking platform, a containerised Open-source Java microservice application deployed into AWS, which orchestrates workflow following Business

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Home Office scores each response, so map your evidence to the published criteria and weightings.
• ✓At £280,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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