How to win: Anti-Social Driving Case Management System with Public Facing Website interface.

About this contract

The Office of the Police and Crime Commissioner for Sussex is seeking to replace its existing Anti-Social Driving System with a modern case management solution. The proposed system may be hosted either within Sussex Police's cloud environment or within a supplier-hosted cloud infrastructure. The solution should provide end-to-end case management functionality, enabling members of the public to report anti-social driving incidents through a public-facing website and supporting the investigation process through to case resolution. The system must include a public-facing reporting form that can be customised to reflect Sussex Police branding and configurable data collection requirements. The form should allow users to upload and submit digital evidence as part of their report. The back-office component should provide a CRM-style case management dashboard, enabling officers and staff to review, investigate, update, and transfer cases as required. The solution should support configurable case fields, tagging and categorisation capabilities, workflow management, and effective case tracking throughout the investigation lifecycle. Integration with email and correspondence management fu

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — The Police & Crime Commissioner for Sussex scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for goods work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar goods contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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