Who won: AGREEMENT FOR DIGITAL SERVICES

About this contract

Provide ongoing website maintenance, technical support and hosting management through an agreed Service Level Agreement (SLA), ensuring the website remains secure, resilient and available. • Manage routine maintenance, including software updates, bug fixes, performance optimisation, DNS management and agreed development works. • Work collaboratively with the incumbent supplier, where required, to ensure an effective and well-managed transition, including the transfer of source code, documentation, and technical knowledge. Taking part in handover calls and meetings as required, and any auditing to ensure support can be provided. Plan, design and deliver new website functionality, user journeys and digital services that support organisational priorities, including increasing public engagement, fundraising and supporter conversion. • Provide strategic advice and innovation recommendations, informed by audience insight, user research and industry best practice, to continually improve the effectiveness of charitable objectives and digital channels. • Work with the National Forest team to prioritise development requests, balancing business need, user benefit, technical complexity and ava

Who won contracts like this

• ✓Answer against the marking scheme, not the question text — THE NATIONAL FOREST COMPANY scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but THE NATIONAL FOREST COMPANY retenders on a cycle. Get matched the day the next one lands and start your draft early.

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