Who won: 2026-084 Microsoft Unified Support

About this contract

Ofgem requires a supplier to provide specialist support across all Microsoft products, providing problem resolution services, reactive and preventative support as well as proactive support to deploy new technology and deliver business outcomes.

Who won contracts like this

• ✓Answer against the marking scheme, not the question text — Ofgem scores each response, so map your evidence to the published criteria and weightings.
• ✓At £948,141, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Ofgem retenders on a cycle. Get matched the day the next one lands and start your draft early.

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